Client Care
/client-care/make-a-claim/
/client-care/make-a-service-request/
/client-care/make-a-payment/
/client-care/make-a-service-request/
/client-care/make-a-service-request/
/client-care/make-a-service-request/
/client-care/outstanding-document-submission/
/client-care/make-a-service-request/
/client-care/downloads/
/client-care/make-a-service-request/
/client-care/frequently-asked-questions/
/client-care/make-a-service-request/
/client-care/fraud-and-cybersecurity-awareness/
/client-care/make-a-service-request/
/client-care/client-charter/
/client-care/make-a-service-request/
/client-care/treat-clients-fairly-charter/
/client-care/make-a-service-request/
Submit A Request To Your Insurance Plan
How to make a service request?
Submit via SunAccess App (Malaysia)
OR
Submit via email
- Download the form
- Print and fill the form
- Scan or snap photo of the completed form
- Email to policy.admin@sunlifemalaysia.com
OR
Send to Sun Life Malaysia
Attention: Policy Solutions, Level 8, 338, Jalan Tunku Abdul Rahman, 50100, Kuala Lumpur Malaysia
Insurance
- Nomination*
- Assignment / Reassignment*
- Payment frequency
- Change of benefit payout option
- Add rider / increase sum assured
- Delete rider / Decrease sum assured / premium
- Fund switching
- Top up
- Premium redirection
- Change of ownership
- Update contingent owner
- Full Medical Questionnaire
- Simplified Medical Questionnaire
You may visit make a claim page for further information.
Can’t find the services that you need?
Call us at 1300-88-5055, email wecare@sunlifemalaysia.com or fill in your enquiry HERE.
Our Client Service personnel will get back to you soonest possible.
Call us at 1300-88-5055, email wecare@sunlifemalaysia.com or fill in your enquiry HERE.
Our Client Service personnel will get back to you soonest possible.
* Please send in the duly completed and signed form to us