Client Care
/client-care/make-a-claim/submission/
/client-care/make-a-service-request/
/client-care/make-a-payment/overview/
/client-care/make-a-service-request/
/client-care/make-a-service-request/insurance/
/client-care/make-a-service-request/
https://sunaccess.sunlifemalaysia.com/portal-ui/eDocumentSubmission
/client-care/make-a-service-request/
/client-care/downloads/
/client-care/make-a-service-request/
/client-care/frequently-asked-questions/services-tax/
/client-care/make-a-service-request/
/client-care/fraud-and-cybersecurity-awareness/overview/
/client-care/make-a-service-request/
/client-care/client-charter/overview/
/client-care/make-a-service-request/
/client-care/treat-clients-fairly-charter/overview/
/client-care/make-a-service-request/
Submit A Request To Your Insurance Plan
How to make a service request?
Submit via SunAccess App (Malaysia)
OR
Submit via email
- Download the form
- Print and fill the form
- Scan or snap photo of the completed form
- Email to policy.admin@sunlifemalaysia.com
OR
Send to Sun Life Malaysia
Insurance
- Nomination*
- Assignment / Reassignment*
- Payment frequency
- Change of benefit payout option
- Add rider / increase sum assured
- Delete rider / Decrease sum assured / premium
- Fund switching
- Top up
- Premium redirection
- Change of ownership
- Change of insured
- Update contingent owner
- Full Medical Questionnaire
- Simplified Medical Questionnaire
Call us at 1300-88-5055, email wecare@sunlifemalaysia.com or fill in your enquiry HERE.
Our Client Service personnel will get back to you soonest possible.
* Please send in the duly completed and signed form to us