Client Satisfaction

1. Taking everything into consideration, how satisfied are you with your overall experience with Sun Life Malaysia. Using a 10-point scale, where “1” means “Very Dissatisfied” and “10” means “Very Satisfied”?
Dengan mengambil segala dalam pertimbangan, sejauh manakah anda berpuas hati dengan pengalaman keseluruhan anda dengan Sun Life Malaysia? Menggunakan skala 10, di mana "1" bermaksud "Sangat Tidak Berpuashati" dan "10" bermaksud "Sangat Berpuas Hati"?:

2. How satisfied are you with Sun Life Malaysia’s ability to make it easy for you to do business with them?
Sejauh manakah anda berpuas hati dengan Sun Life Malaysia memudahkan anda untuk berurusan dengan mereka?:

3. How satisfied are you with Sun Life Malaysia’s ability to proactively reach out to you on matters that you need to know about?
Sejauh manakah anda berpuas hati dengan Sun Life Malaysia berproaktif menghubungi anda berkenaan perihal yang anda perlu tahu?:

4. How satisfied are you with Sun Life Malaysia’s ability to effectively handle any issues or concerns you may have?
Sejauh manakah anda berpuas hati dengan Sun Life Malaysia menguruskan isu atau kebimbangan anda dengan berkesan?:

5. Could you please share one or two key reasons for the rating you provided above?
Bolehkah anda berkongsi satu atau dua sebab utama untuk penilaian yang anda berikan di atas?:

I have read, understand, and accepted the Privacy Notice and T&C provided by Sun Life Malaysia.

I agree to receive future communication and/or promotional content from Sun Life Malaysia

I acknowledge, understand and agree that any of my information or personal data collected may be used and disclosed to any selected third party for the purpose of providing relevant services in relation to my policy/contract and for communicating with you for such purpose.

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